A campaign or product is missing
Where to look when something you know exists does not show.
- New campaigns appear after the next ads sync - within hours. A campaign created minutes ago is not there yet.
- Archived campaigns are excluded from active views by default; use the state filter to include them.
- Products appear once they have order or advertising history synced. A brand-new listing with no sales and no ad spend has nothing to show yet.
- Filtered views: check the active filters bar - a brand, marketplace, or search filter from a previous session may still be applied.
- Wrong profile selected: campaigns live per marketplace profile. The profile selector at the top switches between them - a CA campaign will not show under the US profile.
If none of these explain it, report it through Feedback & Support with the campaign or product name.